Our service will help your inmate to call your mobile at any time with reduced rate as he or she will be calling local number instead of your mobile. The calls can be much longer with Jailtele!
Our service will help you significantly reduce cost of calls from your inmate. You will get from us a land-line number for your inmate to call at lower rate. The number will ring on your mobile - any time, anywhere.
Calls to mobile number from most of the prisons is in the range of 40p-50p per minute (depends on the time of the day). However, to call a landline, calls can cost as little as 10p a minute. During one 10min call the prisoner can save £4!
Yes, the prisoner credit is used however due to the fact JailTele number is a landline, the overall cost of the call is much lower compared to the mobile rate from inside the prison.
Absolutely! You can add up to 5 numbers to your account. Please note each additional number will cost you small monthly fee according to the pricing.
Our service will help your inmate to call your mobile at any time at zero cost. He/she will be calling an 0800 number instead of your mobile. These numbers are normally free from inside the prison!
Our service will help you talk longer over the phone with your inmate while covering the whole cost of the calls from inside the prison. You will get from us an 0800 number for your inmate to call at no cost. The number will ring on your mobile - any time, anywhere.
Calls to mobile number from most of the prisons is in the range of 40p-50p per minute (depends on the time of the day). However, there is no cost to call an 0800 number. During one 10min call the prisoner can save £5! Most important is that the 0800 number is free from inside the prison - that means he/she can talk as much as needed without using his limited budget on the phone calls.
No, the prisoner credit is not used when calling 0800 JailTele number. The whole cost of the call is deducted from your JailTele balance according to the offer you select.
Absolutely! For 0800 number you would have to set up another account and set another forwarding number.
You can refer to Ministry of Justice policy named "Strengthening Prisoners’ Family Ties Policy Framework" which urges prison officers to develop or enhance positive relationships. This service can include other forms of communications, such as phone calls and letters.
Yes, you have to tell your inmate to register new JailTele number on his/her PIN list as any other number he/she want's to call.
Just contact our support team to change the configuration of your JailTele number and start receiving calls on your new number.
This will not affect the service at all. He/she can still call the same JailTele number to reach you on your mobile.
You can check your balance, available talk time and many other details online, through Jailtele.com website.
Your account will be automatically closed after 54 days of inactivity. You can also ask our team to close your account with immediately effect at any time.
Sure! Our service can be used almost in any country. Make sure you select the International plan at the signup stage.
You can use your credit/debit card or do bank transfer to pay for JailTele signup and top-up.