How to save on the prison calls?

Help your loved one save their phone credit

These examples show what they spend from their prison phone account when calling your mobile directly vs a local landline number that forwards to you. Figures use the current HMPPS 2025 tariffs and are rounded for clarity.


Week (Sun 00:00 → Fri 12:00) — about 55% less with a local number

Prisoner’s spend per call (in pence)
Call length Direct to your mobile Calling your local number (landline rate) They save
5 min 27.5p 12.4p 15.1p
10 min 55.0p 24.8p 30.2p
20 min 110.0p 49.6p 60.4p

Weekend (Fri 12:00 → Sun 24:00) — about 39% less with a local number

Prisoner’s spend per call (in pence)
Call length Direct to your mobile Calling your local number (landline rate) They save
5 min 18.0p 11.0p 7.0p
10 min 36.0p 22.0p 14.0p
20 min 72.0p 44.0p 28.0p

  • PIN approval: You’ll need to request approval with the prison directly before calls can be made. We do not add numbers to a prisoner’s PIN list.
  • Why no 2‑minute row? There’s a 10p minimum charge per call on the prisoner side, so very short calls can look similar. We’ve shown 5–20 minutes as the most typical use.
  • What you pay: Our plans start from ~2.20p/min for the family side. 0800 is also available if you prefer your loved one to pay £0 (acceptance can vary by prison).